qa on-the-go
Meet a Member of the Europ Assistance Team
This week we introduce you to Vicki Thompson, a claims pre-processor who has been with Europ Assistance USA for 6 months.
Me&Me: What does “client service” mean to you?
Vicki Thompson: Client service means catering to every need and want (in my power) that the client might request and to make sure that their trip is as pleasant as possible.
Me&Me: What do you enjoy most about your job?
VT: Being able to help people when they need it the most.
Me&Me: Give us three adjectives that describe you as a person.
VT: Optimistic, Focused, and people-person
Me&Me: What is the most overplayed song on your iPod?
VT: Sara Smile
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